Crisis Management Maturity Index (CMMI)

The CMMI is a comprehensive benchmarking program to measure your organization’s current state of crisis management preparedness in the face of contemporary threats. The index provides a holistic and quantifiable measure of the full crisis lifecycle: prediction, management, recovery and post incident growth. The indexing process provides an organization with an accurate and independent perspective on the health of their crisis management program. The ultimate goal of the index is to provide a measure of the organization’s resilience for the purpose of continuous improvement.

The Crisis Management Maturity Index was purposely designed to be a rapid assessment of the crisis management policies, procedures and comfort levels of supporting personnel.  It is an online survey comprised of short questions with weighted values. The survey is applied across the C suite, mid-level management and front-line crisis management practitioners in order to capture a holistic enterprise-wide view. It is also possible to capture regional viewpoints for geographically dispersed organizations.  All responses are confidential and there is no requirement for attribution to develop meaningful results.