A few months ago, we prepared the following article for the Canadian Chamber of Commerce. We continue to receive requests for crisis management how-to information. As such, we have re-posted this article.
My career in security and public safety has spanned over 35 years. I am proud to have served in federal law enforcement, the military as well as leading security operations in private sector banking and luxury hospitality. I am always amazed at the strong correlation between high functioning organisations and the health of their crisis management programs.